Frequently Asked Questions

It is free because of a government energy efficiency scheme, designed to tackle fuel poverty and reduce carbon emissions across Great Britain. Under the ECO3 and ECO4 schemes, medium and large energy suppliers have targets to meet (ECO stands for “Energy Company Obligation”) and they fund the installation of energy efficient systems in British households.

We work with energy companies in Great Britain to find people like you who are eligible for energy efficient upgrades. We take your details and check your eligibility to this government backed scheme. There is no cost to you for using our services and it’s free to find out if you qualify or not. Once you complete the eligibility form, a member of our team will contact you to discuss all the options available to you. You can then decide which measures you want installing; there is no obligation. Once you’re approved, we work around you to install the measures you have chosen.

To qualify for an electric storage heater grant you must be living in private accommodation that is for domestic use. These grants are not available if you live in Council or Housing Association accommodation.

If your electric storage heaters are 10+ years old or perhaps one (or several) are faulty, then you should apply for an electric storage heater grant. We can organise high energy efficiency units to be installed by fully accredited partners.
If you use standard electric heaters or fan heaters to heat your property then you should apply for this free grant as we can replace your current heaters with new storage heaters.

To qualify for funding, someone living in the property needs to be in receipt of at least one of the benefits listed below:

• Armed Forces Independence Payment
• Attendance Allowance
• Carer’s Allowance
• Child Benefit*
• Child Tax Credit
• Constant Attendance Allowance
• Disability Living Allowance
• Income-Based Jobseekers Allowance
• Income-Related Employment Support Allowance
• Income Support
• Industrial Injuries Disablement Benefit
• Pension Guarantee Credit
• Personal Independence Payment (PIP)
• Severe Disablement Allowance
• Universal Credit
• War Pensions Mobility Supplement
• Working Tax Credit
• Household income limits apply

We need to validate your eligibility to the scheme by contacting the DWP (Department for Work & Pensions) or speak to your local council in the event you don’t automatically qualify (see flexible eligibility).

Yes. All of the work we carry out comes with either a warranty or guarantee. Find out more here.

We have a national installation team, multiple branches and cover the whole of Great Britain.

Grants mean you do not have to pay for the heating or energy efficiency measures installed. There is nothing to pay either up front or subsequently because it is done by way of a grant, not a loan.
These are given as part of the government energy efficiency scheme, designed to tackle fuel poverty and reduce carbon emissions across Great Britain. Under the ECO3 and ECO4 schemes, medium and large energy suppliers have targets to meet (ECO stands for “Energy Company Obligation”) and they fund the installation of energy efficient systems in British households.